Navigator Z1 Service Pack (RealWear 1 Year Service and Support Pack )

Description

The Navigator Z1 Service and Support Pack represents a comprehensive, worry-free solution for maximizing the performance of your RealWear devices.

Included standard with every new RealWear device purchase, this pack offers one year of full coverage at no additional cost, ensuring that your investment is protected from the start.

For those seeking extended peace of mind, the option to purchase up to two additional years of coverage at the point of sale is available.

This flexibility allows you to tailor the service duration to your operational needs, ensuring continuous support throughout the lifecycle of your device.

Navigator Z1 Service and Support Pack (SSP) Key Features:

• RealWear Cloud Pro: As part of the Service and Support Pack, customers gain access to RealWear Cloud Pro. This platform offers enhanced configuration, security, and management features, enabling IT and business operations to deploy and control RealWear devices with unparalleled efficiency.
• Attentive Technical Support: Understanding the need for timely and efficient problem-solving, the pack includes access to technical support 24 hours a day, five days a week (Monday to Friday). With a four-hour response time, you can rest assured that any issues will be addressed promptly and effectively.
• Advanced Replacement Service: In the event that a device requires repair, ensures minimal downtime with its advanced replacement feature. RealWear will send a replacement device to the customer before receiving the troubled unit, thereby maintaining operational continuity

The Service and Support Pack is more than just a warranty; it’s a comprehensive solution designed to empower businesses in deploying, controlling, supporting, and evaluating their RealWear devices.

With added analytics for measuring device utilization and the assurance of speedy device replacement when necessary.

This pack is not just a service offering; it’s an essential component of your RealWear experience, ensuring that your devices remain at the forefront of performance and reliability.